HiPaaSHome
BPO Services

Healthcare back-office, handled.

GenAI-powered insurance operations and administration across every transaction.

BPO · Insurance operations · Membership · Provider management
24/7
operations
GenAI
powered
3
delivery regions
Membership management
Claims & payments
Prior authorization
Plans & policies
What's included

BPO Services, done right.

HiPaaS runs healthcare business process operations end to end — membership, claims, payments, prior authorization, plans, policies, and provider management — combining experienced teams with GenAI automation.

Membership management

Enrollment, eligibility, and member data administration.

Claims & payments

Claims processing, adjudication support, and payment operations.

Prior authorization

Prior-auth intake, review support, and status management.

Plans & policies

Plan setup, benefits configuration, and policy administration.

Provider management

Accreditation, compliance, and provider network administration.

Member & provider support

Contact-center support for members and providers.

How we work

A clear path to live.

01

Transition

Document processes and onboard your operations.

02

Operate

Run day-to-day administration with GenAI automation.

03

Optimize

Improve cycle times, accuracy, and member experience.

04

Report

Deliver transparent SLAs, dashboards, and audits.

FAQ

Questions, answered.

What operations do you outsource?

Membership, claims, payments, prior authorization, plans, policies, and provider management.

Is the work GenAI-assisted?
Where are your teams located?
Get started today

AI-powered development.
Starting in 30 days.

Book a consultation with our healthcare AI experts. See how HiPaaS builds faster, at lower cost, with Agentic AI.

About HiPaaS