Epic Consulting, Implementation & Managed Services

Extend Your Epic Team With Experienced Epic Experts

HiPaaS helps healthcare organizations implement, optimize, integrate and support Epic across clinical, financial and operational modules.

Access experienced Epic consultants through project-based delivery, dedicated staffing, shared services or fully managed support.

Member of Epic Vendor Services  |  Epic-certified talent  |  Flexible delivery models

Epic is a trademark of Epic Systems Corporation.

Complete Epic Expertise

From Implementation to Managed Support

Epic Implementation

Support for new Epic implementations, module rollouts, upgrades, optimization, testing, go-live and post-production stabilization.

Epic Consulting

Strategic and functional expertise for roadmap development, workflow design, application optimization, governance and operational improvement.

Epic Staffing

Quickly find experienced and certified Epic resources across clinical, revenue-cycle, access, analytics and integration modules.

Epic Managed Services

Ongoing application support, maintenance, quarterly upgrades, testing, release management, ticket resolution and optimization.

Shared Epic Services

Access Epic experts as needed without maintaining full-time resources for every module. Pay for the expertise and capacity you use.

Epic Integration

Connect Epic with payer systems, external applications, data platforms, AI products and healthcare partners using Bridges, HL7, FHIR, APIs and X12 EDI.

Build the Epic Team You Need

Flexible Engagement Models for Every Stage

Dedicated Staffing

Add experienced Epic professionals to your existing team for short- or long-term assignments.

Project-Based Delivery

Engage HiPaaS for defined implementations, integrations, upgrades, optimization or remediation projects.

Shared Staffing

Use specialized Epic experts for part-time requirements, periodic upgrades or modules that do not require a full-time resource.

Managed Services

Transfer defined support, maintenance, testing and operational responsibilities to a governed HiPaaS delivery team.

Go-Live and At-the-Elbow Support

Scale command-center, training, activation and at-the-elbow resources for go-live and stabilization periods.

L1 and L2 Help Desk

Provide user support, ticket triage, issue resolution and escalation to module-specific analysts.

Epic Modules

Expertise Across Epic Modules

Clinical
EpicCare Ambulatory EpicCare Inpatient ClinDoc Orders ASAP Beacon Willow Beaker Radiant Cupid OpTime and Anesthesia
Patient Access and Engagement
Cadence Prelude Grand Central MyChart Welcome Cheers
Revenue Cycle and Payer
Resolute Professional Billing Resolute Hospital Billing Claims and remittance workflows Tapestry Eligibility and prior authorization Payment posting and reconciliation
Data, Analytics and Interoperability
Bridges FHIR and Epic APIs Clarity Caboodle Cogito Healthy Planet Reporting Workbench SlicerDicer
Epic Community Connect

Expand and Support Your Epic Community Connect Program

HiPaaS helps health systems plan, implement and support Epic Community Connect for affiliated hospitals, medical groups and independent practices.

Our services include
Community Connect strategy and readiness
Affiliate onboarding
Workflow assessment and standardization
Application configuration
Data conversion and interfaces
Testing and go-live preparation
Training and at-the-elbow support
Post-live application support
Help desk and managed services
Program governance and rollout support
Epic Integration

Connect Epic With the Rest of Your Healthcare Ecosystem

HiPaaS integrates Epic with:

Health plans and payer platforms QNXT, Facets and core administration systems Laboratories and imaging systems Health information exchanges Patient and provider applications CRM and contact-center platforms Databricks, Azure and cloud data platforms AI products and workflow agents Clearinghouses and trading partners FHIR repositories and data lakes
Integration technologies
Epic Bridges HL7 v2 FHIR R4 SMART on FHIR Epic APIs X12 EDI C-CDA REST APIs SFTP Databases
HiPaaS on the Epic Ecosystem

HiPaaS Solutions Listed in the Epic Ecosystem

HiPaaS is a member of Epic Vendor Services and provides healthcare interoperability, payer integration and revenue-cycle solutions designed to work with Epic environments.

HiPaaS Payment Posting

Automates payment posting and supports reconciliation across claims, ERA, treasury, lockbox and patient payments.

Epic Showroom

HiPaaS CMS Interoperability

Supports CMS interoperability requirements for healthcare payers using Epic Tapestry and connected payer platforms.

Epic Showroom

HiPaaS EDI Gateway

Automates healthcare EDI transactions between payers, clearinghouses, trading partners, CMS and other submitters.

Epic Showroom

HiPaaS HL7-to-AWS HealthLake FHIR Converter

Converts real-time HL7 messages from Epic Bridges or other interface engines into FHIR for AWS HealthLake.

showroom.epic.com

HiPaaS FHIR-to-AWS HealthLake Bridge

Provides a bidirectional bridge for moving FHIR data between Epic and AWS HealthLake.

Epic Showroom

Epic is a trademark of Epic Systems Corporation. HiPaaS is an independent company and is not owned by or affiliated with Epic Systems Corporation.