End-to-End Epic Solutions
Implementation
Expert guidance and assistance in implementing Epic modules, including Community Connect, to meet your organization's specific needs.
Ongoing Support
Continuous support for system maintenance, troubleshooting, and issue resolution to ensure optimal performance of your Epic environment, including Community Connect integrations.
Acquisitions & Mergers
Seamless integration of Epic systems following mergers or acquisitions, ensuring data integrity and continuity of care across multiple organizations.
Optimizations
Identification and implementation of enhancements to improve workflows, user experience, and system efficiency for both standalone Epic instances and Community Connect networks.
Upgrades
Smooth transitions to newer Epic versions and Community Connect updates, ensuring minimal disruption to operations and maximizing the benefits of new features.
And More
A wide range of additional services tailored to address your specific requirements and challenges, including data migration, reporting, and custom development.
We provide comprehensive support throughout the entire Epic lifecycle, including:
Epic Modules
Deep Expertise in All Modules – Let Us Optimize Your EHR.
We specialize in Ambulatory, ASAP, Beaker, Beacon, Bones, Bridges, Caboodle, Cadence, Cardiology, Clarity, Cupid, Dorothy/Home Health & Hospice, Healthy Planet, HB, Inpatient, Kaleidoscope, MyChart, OpTime/Anesthesia, PB, Prelude, Radiant, Reporting Workbench, Resolute, Stork, Tapestry, Welcome, Willow, and Wisdom.
Let our team of experts help you streamline workflows, improve patient care, and maximize the value of your Epic investment.
Your Comprehensive Epic Staffing Solution
Expert Talent for Every Epic Need.
We provide access to a vast pool of 3,000+ highly skilled, vetted Epic certified professionals to meet your unique staffing needs. Our cost-effective staffing models and SLA-driven approach ensure you receive the right talent at the right time, every time.
On-site experts who provide real-time guidance and troubleshooting during go-lives and new module rollouts.
Epic At the Elbow (ATE) Support
Experienced, PMP-certified leaders who understand the unique challenges of Epic implementations. They collaborate closely with your team to develop customized project plans, navigate technical and organizational complexities, ensure alignment with your strategic goals, driving successful adoption and outcomes.
Epic Project Managers
Technical specialists with expertise in various Epic modules, including Security, Identity, and Access Management (SIAM), Chronicles, Interconnect, and Reporting Workbench, to provide solutions in infrastructure, security, interfaces, and reporting.
Epic Technical Services
Epic Analysts, Builders, and Developers
Experts in building, configuring, and customizing Epic modules to meet your organization's specific requirements.
Epic Application Coordinators
Experienced professionals who manage and coordinate your Epic applications and systems to ensure optimal performance.
Epic Application Architects
Visionaries who design and implement scalable, efficient, and user-friendly Epic solutions.
Epic Optimization Specialists
Analysts who identify and implement improvements to workflows and processes for enhanced efficiency and productivity.
Epic Credentialed and Principle Trainers
Skilled educators who develop and deliver comprehensive training programs to ensure staff competency and adoption.
Epic Instructional Designers
Creative professionals experienced in designing engaging and effective training materials, utilizing platforms such as HealthStream, uPerform, Cornerstone OnDemand, and SAP SuccessFactors, to enhance learning for your Epic users.
Epic At the Elbow (ATE) Support
On-site experts who provide real-time guidance and troubleshooting during go-lives and new module rollouts.
Solutions
AI Applications
Reduce cost on product engineering, develop new applications, and migrate legacy applications.
Managed Care Payer Solutions
From claims processing to member management, our solutions ensure efficiency, compliance, and enhanced member satisfaction.
HiPaaS Managed Services
Comprehensive Healthcare IT Support. Ensure optimal performance and uninterrupted operations with HiPaaS Managed Services (HMS), your comprehensive solution for comprehensive healthcare IT support.
Infrastructure Support
Our expertise ensures your systems run smoothly, securely, and efficiently.
Ensure the optimal performance, security, and reliability of your healthcare IT systems with HiPaaS's comprehensive infrastructure support services.
Interoperability/Digital Health
Enhance the connectivity, efficiency, and effectiveness of your healthcare systems. We provide the tools and expertise to ensure seamless data exchange and integration across various platforms and applications.
Comprehensive Epic Managed Services
24/7 Support, SLA Adherence & Flexible Solutions.
Our expert team provides efficient ticket management (L1-L3) across all Epic modules, ensuring 24/7 support and strict adherence to SLAs. We offer flexible managed services tailored to your specific needs and budget, including full-service management, targeted support, staff augmentation, and project-based consulting.
Contact us to discuss a custom solution that delivers the results you need.
Reduced IT costs
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Improved operational efficiency
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Increased system uptime
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Enhanced patient care
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Our managed services help you achieve
Epic Upgrades: Stay Ahead of the Curve
Seamless Transitions, Ongoing Updates, and Expert Support.
We understand the complexities of Epic upgrades. Our experienced team ensures a smooth transition to the latest Epic versions or provides ongoing updates to optimize system performance and security. We offer flexible engagement models tailored to your needs:
Fixed-Price Upgrades
Predictable budgeting for large-scale upgrades with clearly defined scope and deliverables.
Variable-Price Upgrades
Agile approach for ongoing updates, adapting to your evolving needs.
Ongoing Support and Maintenance
Proactive monitoring and maintenance to ensure your system remains efficient, secure, and compliant.
Partner with us for stress-free Epic upgrades and ongoing
support that keeps your system at peak performance.
Unlock the Power of Your Epic Data
Epic Data & Integration Experts: Your Trusted Partner for Actionable Insights.
Ready to transform your Epic data into actionable insights that drive better patient care and operational efficiency? Our team of certified Epic data experts and integration specialists has a proven track record of success in helping healthcare organizations harness the power of their data.
We Offer Deep Expertise
Extensive knowledge of Epic data structures, workflows, and best practices.
Customized Solutions and tailored services for:
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Data Management, Archiving, and Analytics: Securely manage, store, and analyze your data to improve decision-making.
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Integration & Optimization: Seamlessly connect Epic with other systems (Bridges, Cloverleaf) and optimize your Cache database for peak performance.
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Clarity & Reporting: Leverage Clarity data warehousing and customize reporting workbench for powerful insights.
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FHIR & AI: Explore innovative solutions with FHIR API and AI consulting to enhance your Epic workflows.
As well as
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Proactive Support: Ongoing guidance and assistance to ensure the success of your data initiatives.
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Innovation: Cutting-edge solutions that leverage the latest technologies and trends in healthcare data.
Comprehensive IT & Security Solutions
Expertise for Your Enterprise Technology Needs
We understand the unique IT and security challenges faced by hospitals. Our comprehensive services are designed to safeguard your Epic ecosystem and empower your healthcare technology initiatives.
With our deep understanding of Epic and the healthcare industry, we can help you navigate complex IT and security challenges, allowing you to focus on delivering exceptional patient care.
At HiPaaS, we're more than just a service provider – we're your dedicated partner in achieving Epic success! We listen to your needs, understand your challenges, and develop solutions that empower your organization to deliver exceptional care.
Infrastructure Implementation & Management
Designing, building, and maintaining scalable and secure IT infrastructure, including data centers and cloud environments.
Security Services
Comprehensive security solutions to protect your critical data and systems from threats, including firewall management, network security, and vulnerability assessments.
Application Management
Ensuring the optimal performance and security of your business-critical applications, including Epic.
IT Consulting
Expert guidance from seasoned IT strategists, solutions architects, and technical advisors on technology strategy, planning, implementation, and optimization, ensuring your technology aligns with your business goals.