“I need to book an appointment or reschedule.”
Front Desk Automation
AI Front Desk for Clinics, Urgent Care & Medical Groups
HiPaaS AI answers every call, schedules appointments, verifies eligibility and handles routine patient questions—Have your receptionist 100% focus on improving Patient experience.
24/7 patient calls
Scheduling workflows
EHR connected
HiPaaS Front Desk AILive demo
Integrated with your EHR and practice-management platforms.
eClinicalWorks
Office Ally
Enable AI for your Clinics
HiPaaS AI Front desk Agent handles common queries like:
“Provider Scheduling”
“Concurrent Calls”
“Patient registration via Chat”
“Automate AI-driven Eligibility Verification”
“Appointment reminders.”
“Patient Check-in”
“Copay Payments”
Just a smarter AI front desk Agent and a better patient experience.
Want to see AI Agent in action for your clinic? Schedule a quick demo with us.
From Hours of Manual Work To Zero-Work Automation
Without AI
Hours spent on repetitive tasks
1 callat a time, everyone else waits on hold
30 hrson scheduling patients
40 hrson patient registration
60 hrson eligibility
20 hrson check in
0awareness of patient turn after check-in
With HipaaS AI Front Desk
Zero hours on repetitive tasks
Unlimitedconcurrent calls, zero hold time
0 hrsfor scheduling
0 hrsfor registration
0 hrsfor eligibility
0 hrsfor check in
3 SMS remindersof queue
Want to see AI Agent in action for your clinic? Schedule a quick demo with us.
Solutions we provide
HipaaS AI Agent for Everyday Front Desk Workflows.
HipaaS AI automates everyday front-desk work—from eligibility and patient communication to reminders, queue updates, and connected patient-access workflows.
AI Eligibility & Benefits
Support eligibility workflows to retrieve coverage, benefit, and copay information and provide a clear summary to staff or patients.
VerifyBenefitsCopay
AI Patient Communication
Automatically send registration links, appointment confirmations, reminders, and follow-up messages through patient communication channels.
SMSEmailReminders
AI Queue & Walk-In Updates
Support walk-in registration and keep patients informed with queue status and automated updates before their turn.
Check-inQueueUpdate
Business outcomes
Give staff more time for patients, not repetitive calls.
HipaaS AI is designed to take routine work off the front desk while keeping patient access moving throughout the day.
Patient call coverage
Handle routine patient requests beyond normal front-desk hours.
Repetitive admin work
Reduce the number of routine calls and repeat tasks that require staff attention.
Staff time for patients
Let staff focus on complex requests and in-clinic patient support.
Patient access workflows
Move routine requests from question to action in one connected workflow.
Testimonials
What clinics say about HipaaS AI
Practice managers, front desk leads, and clinic owners on what changed after HipaaS AI started answering the phones. Shared anonymously at our clients’ request.
The phones used to ring straight through lunch, and we'd come back to a full voicemail box every afternoon. Now those calls get answered while they're happening — and the ones that really need a person reach us with the details already collected.
Practice Manager
Multi-specialty clinic
Patients reschedule at ten at night now instead of just not turning up. That alone changed how our mornings run — we walk in to a schedule that's already accurate instead of rebuilding it.
Front Desk Lead
Urgent care
What sold us was that nothing changed in our EHR. Appointments show up where they always did, with the same notes our staff would have typed. Getting started took days, not a quarter.
Owner
Independent primary care practice
Pricing
Plans sized to your clinic
Pick the plan that matches your monthly visit volume — smaller practices pay only for what they run.
Small Clinic
Up to 500 visits / month
$499/ month
For single-provider and low-volume practices.
Medium Clinic
Up to 1,250 visits / month
$999/ month
For growing practices and multi-provider groups.
Large Clinic
High volume
Custom pricing for medical groups and multi-site operations.
Benefits
Less administrative work. Better patient experience.
Use AI for repeatable front-desk interactions so staff can spend more time helping patients who need human attention.
Reduce Front Desk Workload
Automate routine patient requests and repetitive administrative steps.
Answer More Patient Calls
Handle common voice requests without making every patient wait for staff.
Faster Scheduling
Move from appointment request to availability, booking, and confirmation in one flow.
Improve Communication
Keep patients informed with automated confirmations, reminders, links, and updates.
Increase Staff Productivity
Give staff more time for complex situations and in-clinic patient support.
See HipaaS AI in action
See how HipaaS AI can support your front desk.
Walk through your clinic workflow, EHR setup, call volume, and the front-desk tasks you want to automate.