HiPaaS launches AI Lab for building AI agents for healthcare administrative workflows, and to accelerate code refactoring for legacy application

SAN FRANCISCO – June 25, 2025

HiPaaS Inc., a leading healthcare technology solution company launched its dedicated AI lab in Mumbai (Thane), India for building AI agents for healthcare use cases, and to accelerate code refactoring for legacy application. HiPaaS provides technology solutions and services to leading healthcare companies in the US and globally specialized in clinical work flows, Patient outcome management and Revenue cycle management (RCM).

In today’s India, a new wave is emerging with Gen Z population who are breaking norms and thinking outside the box by using AI. The goal is to hire these AI driven minds in our AI lab. This dedicated AI lab will be working with our customers on real world healthcare challenges, and building AI agents to support automation and better patient outcomes. Our purpose of investment in AI lab is focused on building AI agents that can help our customers to scale their business with combination of AI Agent and manual workforce. AI agents represent a paradigm shift in the Global Capability Center (GCC) model.

These intelligent agents offer a multitude of benefits:

• Revenue Cycle Management: AI Agents will automate claims medical coding, clinical notes, prior authorizations and eligibility processes that traditionally need large amount of back office workforce.

• Personalized Patient Experiences: Healthcare should be tailored to individual needs. Our AI agents can deliver personalized support, guidance, care plan and interventions based on each patient's unique preferences and health conditions.

• Improved Diagnostic Accuracy: AI agents can analyze vast amounts of patient data, including medical records, lab results, and imaging studies, to identify patterns and insights that will reduce clinical manual analysis time

• Legacy To Modern Application: Many of our customers are also supporting various legacy applications, which are hampering their progress and innovation. One of the objectives of the lab will be helping them to refactor legacy code and modernize legacy application using AI code Agents

“In future we see various technical and operational jobs will be done by AI agents, the work force will be combination of AI agents and AI Agents Developers, our lab will help large companies adapt faster to this change and re tool their global outsourcing centers” said Sandeep Deokule, CEO at HiPaaS Inc.

This move reinforces HiPaaS’ long-term commitment to innovation, efficiency, and global healthcare impact. The AI Lab will become a hub for purpose-driven AI development, not only for healthcare but for broader industries requiring intelligent automation and transformation.