top of page
Abstract Background

Reimagine Epic cost and delivery model through Managed Services

banner-1536x870.png

Epic Center of Excellence: Extensive Experience Across All Modules

Epic is a trademark of Epic Systems Corporation

OUR VISION

Our aim is to lower your EHR delivery and service expenses.

LATEST NEWS

Congrats HiPaaS Team! HiPaaS is now a recognized vendor within the Epic ecosystem.

HiPaaS Inc.'s Payment Posting is available on Epic Connection Hub. 
Payment Posting App

Epic does not endorse, certify, or verify the integrity, safety, performance, or practices of HiPaaS.

Screen Shot 2024-01-17 at 6.59.29 AM.png

Epic MANAGED SERVICES

We oversee your operational projects using a blend of experienced, dedicated, shared & newly trained Epic-certified resources.

End-to-End Epic Solutions

We provide comprehensive support throughout the entire Epic lifecycle, including implementation, ongoing support, acquisition, optimizations, upgrades, and other essential services to ensure seamless integration and maximum value for our clients.

Managed Services for Cost Optimization

Explore Our Managed Services for Enhanced Cost Optimization. Additionally, we seamlessly align with staff augmentation solutions to meet your specific needs and preferences.

SLA Driven Services

We offer SLA driven services so you know what to expect and you can measure cost and success. This also helps us to provide high cost resources in shared model so you don't take the entire burden.

Epic Data and Integration Services

We provide comprehensive Epic data management, archiving, analytics, and Bridges integration services. Additionally, we offer FHIR API and AI consulting services to help you maximize the value of Epic's integrated systems

We Staff the Full Spectrum of Epic Experts

We provide Epic certified & experienced professionals to fill critical roles, including Analysts, Application Architects, Optimization Specialists, Credentialed & Principle Trainers, Implementation Specialists, Project Managers, and more.

Epic Staffing

Access a pool of over 3000+ vetted EPIC certified resources through our Epic Staffing Services, featuring cost-effective staffing models tailored to your needs. Benefit from SLA-driven staffing, with resumes submitted within 24 hours of your request, ensuring swift and efficient resource allocation.

IT Security Services

Our IT Security Services boast extensive enterprise-level experience encompassing IT security, firewall management, network management, and application management.

Epic Modules

We possess deep expertise in a wide range of Epic modules, including Ambulatory, ASAP, Beaker, Beacon, Bones, Bridges, Caboodle, Cadence, Cardiology, Clarity, Cupid, Dorothy/Home Health & Hospice, Healthy Planet, HB, Inpatient, Kaleidoscope, MyChart, OpTime/Anesthesia, PB, Prelude, Radiant, Reporting Workbench, Resolute, Stork, Tapestry, Welcome, Willow, and Wisdom.

Efficient L1-L3 Ticket management

Our managed services include handling incidents and maintenance tickets across all Epic modules, ensuring strict adherence to SLAs. With 24/7 on-call support, we alleviate the burden on client resources, allowing them to concentrate on core initiatives

Upgrades

Whether you require seamless transition to the latest Epic version or ongoing updates to ensure system efficiency, we've got you covered. Our flexible managed services offer both fixed-price and variable-price options, tailored to meet your specific needs. With our support, you can navigate Epic upgrades with confidence.

Project Management

Our team offers certified and seasoned professionals in project and program management, ready to support you in executing intricate Epic projects.

Experience seamless Epic Go-Live and module implementations with our unparalleled At-the-Elbow support. We scale training resources to save you costs while ensuring your clinical and technical staff receive personalized guidance for successful integration.

IT Desktop and Infrastructure Services

Our IT Desktop and Infrastructure Services offer robust enterprise-level expertise in the implementation of complex infrastructures and the management of data center operations.

bottom of page